Frequently Asked Questions

Will the recording of a webinar always be included with the purchase of a paid for live webinar ticket?

Yes. This is sent out within three days of the live event to all attendees.

What’s best for me to do if I can make the majority of the webinars for a conference, but may miss others?

You’ll get more value by paying for the live event tickets, since these include the webinar recordings, and potentially content give-aways or discounts, competitions as well as making use of the interaction with those presenters of the webinars you can attend.

How do I find out my time difference to GMT (London) when working out my local time for a webinar?

Use this facility – which allows you to type in a future date and time, and the city or town of the time zone you are converting from and to. There’s also a countdown timer on our homepage for the next webinar.

What is Zoom?

Zoom is the webinar software we use at Digital Art Live. It allows demonstrations in HD format for desktop sharing, stills and video, perfect for showing how to create amazing art!

The following links are useful resources on the Zoom software.

Video on how to join a Zoom meeting

Help page on how to join a Zoom meeting

Do you offer a money back guarantee with the live event tickets?

Yes. Live events can include unpredictable occurrences. If, for technical reasons you failed to join a webinar or webinars, or you were unable to hear the proceedings we can offer the money back of the original ticket price. Remember each live ticket includes a recording of the event, so this may suit your needs.